Last Updated: January 2026
At Volt Moto Supply, we are committed to providing fast, reliable shipping so you can get back to riding as quickly as possible. Please review the information below regarding order processing, shipping times, and delivery expectations.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
During periods of high demand, product launches, promotions, or holidays, processing times may be slightly extended.
Shipping Methods & Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
United States & Canada
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days (where available)
International Orders
- Standard International Shipping: 7–21 business days
- Delivery times may vary based on customs processing and local postal services.
Please note that shipping estimates are not guaranteed and may be affected by weather conditions, carrier delays, customs inspections, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package dimensions
- Delivery destination
- Selected shipping method
Any applicable shipping charges will be displayed before completing your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing:
- Tracking number
- Shipping carrier information
- Tracking link (when available)
Please allow up to 24 hours for tracking information to update after receiving your shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted and the order has not yet shipped, please contact us immediately.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees required for reshipment.
Lost or Delayed Shipments
If your shipment appears delayed or lost, please contact our support team.
While Volt Moto Supply will assist in working with the shipping carrier, we are not responsible for delays caused by:
- Weather events
- Customs processing
- Carrier operational issues
- Incorrect customer information
Damaged Deliveries
Please inspect your package upon arrival.
If your order arrives damaged:
- Take clear photographs of the package and product.
- Retain all original packaging materials.
- Contact us within 48 hours of delivery.
Claims submitted after this period may not qualify for replacement or reimbursement.
International Customs & Duties
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country’s customs authorities.
These fees are not included in the product price or shipping charges.
Shipping Restrictions
Certain products may be restricted from shipping to specific regions due to local regulations, carrier limitations, or battery transportation requirements.
If we are unable to ship a product to your location, we will notify you promptly and provide available options.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team:
Volt Moto Supply
Website: https://voltmotosupply.com/
Email: sales@voltmotosupply.com
We appreciate your business and look forward to serving riders across North America and beyond.